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TopTechies™ takes privacy of our customers data very seriously. The iPhone and iPod Touch falls into the category of pocket computers. These devices are capable of running email, instant messaging, and displaying personal photos. This feature rich environment brings along an additional level of responsibility for service providers. We've developed a comprehensive set of policies and service guidelines that protect you and your data.
| Policy Contract: |
TopTechies employees must agree and sign a comprehensive privacy policy contract that protects our customers. This contract ensures customer data in not viewed or copied while in our custody. It provides employees with clear rules of engagement for servicing devices. |
| Training: |
TopTechies employees receive privacy training sessions during their first week of employment. Follow-up sessions are performed at 6 month intervals. |
| Service Process: |
TopTechies aligns the battery service process to eliminate the need to unlock the operating system. Our standard is to receive verbal customer approval prior to unlocking or running any applications. |
TopTechies is also committed to protecting your privacy when you use our on-line, telephone or other services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. Terms of use for this website must also be read and fully understood.
Any questions regarding our Privacy Policy should be directed to support@toptechies.com.
Security
TopTechies places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.
Use of Cookies
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
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